Contact

Drop zone

Gdańsk, Poland. We give the exact address and directions when confirming your date — that lets us send you to the right airfield on the day.

It is a few dozen minutes from the Tricity and from anywhere in the Pomeranian region. Plan for a few hours on site: jumps are ordered by weather and by how busy the day is.

When we jump

We jump from April to October, at weekends and on selected weekdays. Whether the aircraft goes up is decided on the day: wind that is too strong or too gusty, cloud too low for an exit at 4,000 metres, rain. If your day does not work out, we will ring or write and find a new date with you, at no extra cost. The voucher will wait.

What exactly stops jumping, and why the take-off time can move, is in the guide to when we jump. We never jump against the conditions, and we say so plainly in the way we work.

Before you write

Some of it is faster without us. The date of a jump is arranged on the booking page, a voucher status and expiry are checked here, and requirements, the shape of the day and prices are covered in the FAQ and on the pricing page.

If you are writing about a group, say how many of you there are and roughly when — discounts and invoicing apply to the whole order rather than to individual vouchers.

Returning a voucher, complaints

A voucher you have bought can be returned within 14 days of purchase, without giving a reason, as long as no jump date has been agreed. A message to info@skyluma.pl with the order number and the voucher code is enough. The money comes back within 14 days, the same way it was paid. The full wording is in section 6 of the terms.

We deal with a complaint within 14 days of receiving it. Tell us what it is about, give the order number or the voucher code, and say what you would like us to do. Section 7 of the terms lists everything worth including and the out-of-court routes for settling a dispute.

Invoices

An invoice is ticked when the order is placed: a VAT number is enough, and we pull the rest from the register. A company outside Poland picks its country, gives its VAT number and types in the address. If the order has already gone through without one, write to us with the order number.

A mistake in the journal

If a story in the journal gets a figure, a name or a date wrong, use the form below and include the story's address, ideally with the source. How we correct and mark changes is set out in the editorial standard.

Company details

S.C. FINIST Sp. z o.o. spółka komandytowa, ul. Rubinowa 2A, 44-121 Gliwice, Polska, KRS 0000633566, NIP 6312649647, REGON 243277970